Here are some tips and tricks to make your GTS experience as enjoyable as possible.

Your Device

  • You’ll have the best GTS experience by using a laptop or desktop computer.
  • Restart your computer and close all other apps.
  • Watch our in-house video guide for a visual tour of Hopin and best practices.

Your Browser

  • Use the latest version of Chrome (preferred) or Firefox (secondary). Avoid Brave, Safari, Microsoft Internet Explorer or Edge since these browsers lack the modern web technologies support necessary for online events to run in a web browser.
  • If joining from a mobile device, please use Safari on iOS and Google Chrome on Android.

The Six Areas of Hopin

  1. Reception: This is the “lobby” of GTS. Here you can quickly find out what’s currently happening, the full agenda, and our sponsors.
  2. Stage: This is where all of our panel presentations will occur, along with our welcome and conclusion.
  3. Sessions: This is where we will hold organizing break-out sessions. During break-out sessions, the presenter may ask for volunteers to join the screen with audio and video. Up to 20 people may join the screen. You may also enter the room without audio/video and simply watch/listen.
  4. Networking: The Networking is similar to one-on-one meetings on a FaceTime call and requires use of your mic/camera. Click “Networking” and and you will be randomly connected to another attendee. You will have three minutes to talk and then you will be disconnected. This is a great way to make new connections and meet tons of interesting people! You will not be connected to the same person twice.
  5. Expo: The Expo area is the virtual exhibitor hall with vendor booths. Please take advantage and visit all of our sponsors!
  6. Replay: The replay will show recordings from the Stage and Sessions areas, once they are available. Check this area out if you’ve missed part of the event!

Chat

There are multiple chat channels in the Hopin platform. Each one serves a different purpose:

  • Event chat: Use the Event Chat to say hello, chat with others in the event, and ask technical questions.
  • Stage chat: Use the Stage Chat to ask questions during panels and to direct those questions to current panelists.
  • Session chat: When in sessions, attendees who are off-camera can chat to interact with people on camera in the session and vice-versa.
  • Booth chat: Like Sessions, each booth in the Expo has its own chat for group discussions and interaction.
  • Direct messages: You can send a direct message to any other attendee in the People tab. To send a DM, find the person you wish to chat with in the People tab, click their profile photo, and send a direct message to them.

Support

  • Email: gts@hecweb.org
  • Phone: call 317-981-3202
  • DM: Shannon Curtis Kellogg
  • Chat: Use the Event Chat